DELL Walk-in Drive 2018

DELL Walk-in Drive 2018 :

Walk-In Interview For DELL Walk-in Drive 2018 : Dell Gurgaon scheduled walk-in drive for any degree graduates for the role of Technical Support Sr. Associate. The detailed eligibility and venue details for dell walk-in given below.

Company Name	DELL
Post Name	Technical Support Sr. Associate
Qualification	B.E/B. Tech/ Any degree
Experience	0-3 month
Job Location	Gurgaon
Salary	INR 3,25,000 – 5,00,000 P.A.
Last date	15 to 16  February 2018

Qualification:

·         Any stream graduates are eligible

·         0 to 3 years of relevant work experience required.

·         Undergrad with 1 year of International Call Center Voice experience

·         Should be willing to work in shifts in a 24 x7 work environment

·         Should be residing within Transport Boundaries

·         Excellent telephone soft skills & thorough telephone functional skills

·         Ability to handle stressful situations.

·         Ability to deal professionally with irate customers.

Job Description :

·         Responsible for providing telephone support for customers on operation or maintenance of Dell products.

·         Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.

·         Responsible for EWS, Total solutions, YTT and In warranty extension sales.

·         Performs work in accordance to standardized policies and procedures.

·         Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

·         Documents problems in the support solution database for diagnostics and solution implementation.

·         Ensure proper escalation procedures are followed.

·         Responsible for customer satisfaction through effective handling of customer problems.

·         Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Venue Details :

Venue Date & time : 15 February to 16February 2018 at 12:00 AM – 3:00 PM

Venue :

Dell International Services,

Vipul Tech Square,

Opp Central Park,

Sector Road, Sector-43,

Gurgaon – 122002

Note :

·         Please carry a Govt ID proof.