IBM Hiring – Technical Support Associate 2018 :
IBM
Hiring – Technical
Support Associate 2018 : IBM Recruitment 2018 scheduled for a role
of Technical Support Associate at Bangalore. The detailed eligibility
criteria and application process are given in below.
Company Name
|
IBM - GTS
|
Post Name
|
Technical Support Executive
|
Qualification
|
Any Degree
|
Experience
|
Fresher’s / Experienced
|
Job Location
|
Bangalore
|
Salary
|
Best in Industry
|
Last date
|
ASAP
|
Qualification:
·
Any Degree
Job Description:
·
You’ll have access to all
the technical and management training courses you need to become the expert you
want to be
·
You’ll learn directly from
expert developers in the field; our team leads love to mentor
·
You have the opportunity to
work in many different areas to figure out what really excites you
Required Technical and
Professional Expertise :
·
Proven communication skills
·
Knowledge in commercially
standard software applications and major desktop operating systems.
·
Awareness of basic
networking concepts and technologies.
·
Ability to identify basic
hardware parts and aware of basic hardware concepts
·
User level familiarity with
at least one e-mail client – Outlook, Notes etc.
·
Questioning skills /probing
skills, as relevant to the issue and level of the caller.
·
Open to work in shifts
·
Ability to Identify
Opportunity & Implement Process Improvements
·
Ability to meet a set of
defined account agent productivity measurement
To Apply : Click Here
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