NTT Data Recruitment 2017 - System Support Associate - B.E/B.Tech @ Bangalore

NTT Data Recruitment 2017 - System Support Associate - B.E/B.Tech @ Bangalore

Company Name :  NTT Data

Company Profile :

               NTT DATA Corporation  is a Japanese system integration company and a subsidiary of Nippon Telegraph and Telephone (NTT).

Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967. NTT, following its privatization in 1985, spun off the Data Communications division as NTT DATA in 1988, which has now become the largest of the IT Services companies headquartered in Japan.

NTT DATA is a publicly traded company, but is about 54 percent owned by NTT. Its business areas are in national and local governments, financial, and telecommunication sectors. According to reports in 2012, Forbes Global 2000 recognizes NTT DATA as the 5th largest IT Services company.

Industry Type                      :             IT / Software Sector

Job Role                              :             System Support Associate

No. of Vacancy                    :            As Required

Location                               :            Bangalore

Salary Offered                     :            Best in Industry

Company Website               :            www.nttdata.com/

Qualification Required         :            BE/B Tech

Branch                                  :            Any Branch

Experience Required           :            0-3 Years

Detailed Eligibility:

ü  Bachelor’s Degree

ü  Knowledge on Exchange Server and Client related issues (Outlook, OWA, ActiveSync etc.)

ü  Desired Skills: MSCE, MCP, Knowledge on Windows, AD, Basic Networking, DNS etc.

Job Description  :

ü  Typically, the System Support Sr. Associate assists in the support and maintenance of the Messaging Environment. With guidance, conducts end user support tasks, administrative account changes, and basic end user troubleshooting. Assists the senior team members in the maintenance tasks associated with the day to day to administration support for the messaging environment. The Sr. Associate possesses knowledge of several Messaging technologies. In addition has knowledge on supporting BES Server & Client related issues. Responsible of working on Incident & Request Tickets in the queue. Willing to work in Rotational Shift as per the business requirement.

Role Responsibilities :

ü  A facilitating role which would be the first point of contact for any customer issue. The primary responsibility for the role is to monitor different Messaging OPAS queue and work on customer request within stipulated timelines. Additional responsibility includes understand the issue reported document and escalate it appropriately. An operationally focused role working under close supervision.

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