Capgemini
Recruitment 2018: Support Analyst
Walk-In Interview For Capgemini
Recruitment 2018 :Capgemini Recruitment for a role of Support
Analyst for B.E/B. Tech/Any degree graduates at Bangalore Office.
The detailed eligibility and application process are given in below.
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Company Name
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Capgemini
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Post Name
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Support Analyst
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Qualification
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B.E/B.
Tech/Any degree
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Experience
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0-3 years
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Job Location
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Bangalore
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Salary
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Best in Industry
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Last date
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ASAP
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Qualification:
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Minimum graduates
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0-3 years of experience
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Must have updated back-end of knowledge
base of most common desktop level issues faced by users that enables users to
resolve an incident, create a request, report an incident and review the status
of submitted requests etc.
Job Description :
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Provide level 1 support by picking the phone
calls & support for logging, tracking, Resolution and reporting of help
desk incidents and service requests
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The activities associated with restoring
normal service operation as quickly as possible and to minimize the adverse
impact on business operations, thus ensuring that the best possible levels of
service quality and availability are maintained
·
Should also provide accelerated response to
the executive users within the customer organization
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