Informatica
RecruitmentInformatica Recruitment 2017:
Job
Role :
Associate Software Engineer
Qualification :
B.E/B.Tech
Experience :
1+ years
Job
Location : Bangalore
Last
date :
ASAP
Detailed
Eligibility:
· Bachelor’s Degree in Computer
Science, Information Systems or a related technical discipline
· Experience either as a technical
support engineer for enterprise application or as an implementation consultant,
with experience in front-line contact with customers/Clients
· via phone and e-mail. Experience
in second and/or third line support is an advantage.
· 1+ years of experience in database
and operating systems like Linux
·
Excellent grasp of relational
database management theory and practice.
·
Strong understanding of relational
databases like Oracle, SQL Server, MySQL
·
Excellent Analytical skills and
strong attention to details.
·
Excellent Communication skills.
·
Must possess critical thinking,
problem solving, and decision-making skills.
·
Excellent interpersonal and
collaborative skills.
· Experience/Familiarity with HDFS
concepts, Hadoop distributions (Cloudera or Horton Works), Hive and familiar
with configuration of HDFS is an added advantage
· Experience/Familiarity with
Kerberos concepts and authentication
Job
Description:
· Manage customer support cases on a
daily basis, including verifying cases, isolating and diagnosing the problem,
and resolving the issue
· Troubleshoot areas of poor
performance and identify effective solutions to resolve issues both in the
immediate future and for the longer term.
· Analysis of exceptions and logs to
isolate root cause and help in products usability and improve end-user
experience
·
Ensure that knowledge management
and data capture processes are adhered to and encourage and help convert
technical solutions are converted to Knowledge base articles
· Approaching complex technical
issues with varying perceptions and making use of opportunities to create and
implement productivity tools
· Ensure all issues are resolved or
escalated to the proper resources to resolve in a timely fashion. Additionally,
this individual will manage communications to customers at all levels to
maintain positive relationships
· Understands impact of work on the
feature/product/team
· Continuously enhancing knowledge
through trainings and e-learning courses
Informatica
Recruitment 2017:
All
interested and eligible candidates can apply for this position in online as
soon as possible.
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