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Informatica Recruitment 2017 | Associate Software Engineer | B.E/B.Tech | Bangalore

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Informatica Recruitment 2017 | Associate Software Engineer | B.E/B.Tech | Bangalore
Informatica RecruitmentInformatica Recruitment 2017:
Job Role                  : Associate Software Engineer
Qualification            : B.E/B.Tech
Experience              : 1+ years
Job Location            : Bangalore
Last date                  : ASAP
Detailed Eligibility:
·  Bachelor’s Degree in Computer Science, Information Systems or a related technical discipline
·       Experience either as a technical support engineer for enterprise application or as an implementation consultant, with experience in front-line contact with customers/Clients
·   via phone and e-mail. Experience in second and/or third line support is an advantage.
·     1+ years of experience in database and operating systems like Linux
·         Excellent grasp of relational database management theory and practice.
·         Strong understanding of relational databases like Oracle, SQL Server, MySQL
·         Excellent Analytical skills and strong attention to details.
·         Excellent Communication skills.
·         Must possess critical thinking, problem solving, and decision-making skills.
·         Excellent interpersonal and collaborative skills.
·        Experience/Familiarity with HDFS concepts, Hadoop distributions (Cloudera or Horton Works), Hive and familiar with configuration of HDFS is an added advantage
·      Experience/Familiarity with Kerberos concepts and authentication
Job Description:
·     Manage customer support cases on a daily basis, including verifying cases, isolating and diagnosing the problem, and resolving the issue
·  Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in the immediate future and for the longer term.
·    Analysis of exceptions and logs to isolate root cause and help in product’s usability and improve end-user experience
·         Ensure that knowledge management and data capture processes are adhered to and encourage and help convert technical solutions are converted to Knowledge base articles
·    Approaching complex technical issues with varying perceptions and making use of opportunities to create and implement productivity tools
·     Ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion. Additionally, this individual will manage communications to customers at all levels to maintain positive relationships
·    Understands impact of work on the feature/product/team
·    Continuously enhancing knowledge through trainings and e-learning courses
Informatica Recruitment 2017:
All interested and eligible candidates can apply for this position in online as soon as possible.

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