Sitel India Limited Walk-in Any Graduate Freshers As Financial Transaction US Process - In Mumbai

Sitel India Limited Walk-in Any Graduate Freshers As Financial Transaction US Process  - In Mumbai  

Company Name      :           Sitel India Limited

Company Profile    :           Sitel is a telemarketing and outsourcing business headquartered in Nashville, Tennessee. It maintains 108 sites in 21 countries. SITEL's client list rapidly grew. Today the company serves many Fortune 500 companies, and some of the world's largest, most well-known brands. In October 2006, SITEL announced a merger with ClientLogic, another outsourcing firm. On January 30, 2007, ClientLogic Corporation finalized its acquisition of SITEL Corporation.

Job Role                               :           Financial Transaction US Process

No. of Vacancy                   :           NA                                          

Location                               :           Mumbai

Salary Offered                     :           Rs.50,000 – 2,50,000 P.A

Company Website             :           www.sitelindia.com

Qualification Required      :           Any Graduate

Experience Required        :           0 – 3 Years

Job Description:

ü  24*7 Shifts(5days working with any 2 week offs)

ü  This position is responsible for servicing all first tier consumer/agent contacts addressing a variety of information and transaction assistance for all Money Transactions wire transfer and Money Order products or services including new products that may be added in the future

ü  This position must ensure compliance to all the transaction, processes and procedures while maintaining department performance standards.

ü  Process transaction assistance, issue resolution, and address informational inquires including but not limited to transaction status, agent location look up, fee and FX quotes, rewards look up, transaction staging, consumer validation and for on-line transactions, refunds, amends, document consumer fraud and prevented consumer fraud, transaction history requests per required documentation method, escalated as required (e.g. consumer complaints, Express Pay errors, high dollar verifications, fraud prevention holds.

ü  Stay up-to date on all process changes through daily content review, up-training, skill check and supervisor coaching.

Apply Mode              :           Walk-In

Venue                        :           Sitel India Ltd,

5th Floor, B wing, Boomerang,

Chandiwali,Sakinaka Andheri East,

Mumbai-72.

Walk-In Date            :           19^th – 23^rd January 2017 (10 AM)