Yahoo Hiring Freshers As Customer Care Associate – In Bangalore
Vacant in Customer Care
Associate in Yahoo. Eligibility for Any Degree.
Detailed Description of this vacancy is given as below..
Organization : Yahoo
About
Organization : Yahoo Inc. (also known simply as
Yahoo!) is an American multinational technology company headquartered in
Sunnyvale, California. Yahoo was founded by Jerry Yang and David Filo in January
1994 and was incorporated on March 2, 1995. Yahoo was one of the pioneers of
the early internet era in the 1990s. Marissa Mayer, a former Google executive,
served as CEO and President of the company.
Job Role : Customer Care Associate
Location : Bangalore
Qualification : Any
Degree
Experience :
Freshers
Salary : Best In Industry
No.of Vacancies : NA
Website : www.yahoo.com
Job Requirements:
ü Provide
world-class service to all Yahoo Customers in a customer centric environment
ü Successfully
resolve complex customer e-mail and telephone inquiries through the use of
multiple customer support tools
ü Assisting
customers with inquiries while providing consultative support and
recommendations
ü Document
in detail all interactions with customers
ü Effectively
articulate complex information to a variety of technical and non-technical customers
ü Educate
customers on products and help customers to be successful
ü Identify
and evaluate opportunities to increase customer retention and satisfaction
through the use of up-sell and cross-sell of products and services
ü Successfully
performs against department scorecard metrics including Quality Assurance,
ü Average
Handle Time, and Customer Satisfaction Rating
Apply
Mode : Online
Apply Date :
ASAP
To
Apply : Click Here
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